Diploma of Community Services

Course Code: CHC52015  CRICOS: 109286J

With this advanced qualification, you can take the next step in your community services career. This course will prepare you for a position with a community organisation by providing you with high-level abilities.

Intakes from 14th November 2022

At a Glance




Gold Coast


40 wk tuition
+ 12 wk holidays
= 52 weeks


First intake 25th July, 2022

Industry Trends

The number of individuals working as aged and disability carers is expected to increase dramatically in the future years, according to the Australian Government's Job Outlook program. Graduates with abilities in this area will be in high demand over the next five years, with about 179,000 job openings projected.

*Statistics on projected employment growth are available on the Labour Market Information Portal at lmip.gov.au.

Potential Income

The average Welfare Support Worker salary in Australia is $77,854 per year.

Career Prospects

Successful completion of Diploma of Community Services may provide career opportunities as:

  • Community Services Worker
  • Welfare Worker
  • Case Manager
  • Family Support Worker

Course Details

After completing this course, you will have the confidence and abilities to pursue a career as a case manager or community services worker.

Our Diploma of Community Services (CHC52015) is government-approved and fully accredited.

This course will provide you with advanced communication skills as well as the ability to establish strategies for working with at-risk groups in your community. You'll also learn how to conduct research and how to work within legal and ethical boundaries. Our highly qualified instructors will provide you with one-on-one assistance as well as the industry expertise you'll need to succeed in the community sector. It will also provide you with the necessary knowledge to continue your education.

Course Fees

Offshore Fee


Enrolment Fee: $250
Materials Fee: $450

Discounts may apply. Ask your Education Agent about our latest scholarships and multi-course packages

Onshore Fee


Enrolment Fee: $250
Materials Fee: $450

Discounts may apply. Ask your Education Agent about our latest scholarships and multi-course packages

Entry Requirements

Minimum Australian Year 12 Senior Secondary Certificate of Education (or foreign equivalent). Minimum age 18 unless you are enrolling directly from Year 12 aged 17. All students under 18 must provide evidence of a Homestay arrangement and signed permission from a parent or legal guardian. Minimum English language proficiency of IELTS 5.5 (overall band) or equivalent by Pearson, Cambridge, or TOEFL.

Prior to commencement, international students intending to travel to Australia must secure a student visa or temporary graduate visa. Where a student has received a CoE and visa but cannot travel to Australia, the course may commence online. Students may choose to undertake the
course online outside Australia with no visa and no Certificate of Enrolment (CoE), to build a bank of AQF credits (#QualBanking) before applying for a student or temporary graduate visa.

Students will submit a pre-training assessment review to assess if the course is appropriate for their interests and abilities, plus an LLN test to determine learner needs. Additional requirements will be arranged at this point.

Units of Study

In order to achieve the CHC52015 - Diploma of Community Services, students must satisfactorily complete 16 units of competency: 8 core units plus 8 elective units.

Core Units

CHCCCS007 Develop and implement service programs
CHCCOM003 Develop workplace communication strategies
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
CHCDIV003 Manage and promote diversity
CHCLEG003 Manage legal and ethical compliance
CHCMGT005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve own professional practice
HLTWHS004 Manage work health and safety

Elective Units

CHCCCS004 Assess co-existing needs
CHCCSM004 Coordinate complex case requirements
CHCCCS024 Support individuals with autism spectrum disorder
CHCDEV003 Analyse client information for service planning and delivery
CHCDIS008 Facilitate community participation and social inclusion
CHCDIS010 Provide person-centered services to people with disability with complex needs
CHCMHS001 Work with people with mental health issues
CHCMHS011 Assess and promote social, emotional and physical wellbeing

Additional Information

Course Delivery

The Capital College materials fee provides all required texts for this course, plus access to our student portal and online tools. The sequencing of delivery is:

  1. Reading course texts (online) and other learning materials;
  2. Attending face-to-face classes (currently replaced by webinars);
  3. Attending to online quizzes and case studies;
  4. Applying learning in context outside of the classroom;
  5. Online forums for information.

The following learning techniques are employed:

  1. Trainer presentations & demonstrations;
  2. Individual tasks;
  3. Contextualised case studies;
  4. Quizzes;
  5. Research;
  6. Role-plays; and
  7. Practical group work.

RPL & Credit Transfer

Recognition of Prior Learning (RPL) and Credit Transfer (CT)

You may be eligible for RPL if you have sufficient life or work experience to meet the requirements of one or more whole units of competency within this qualification. A fee will be quoted on application.

We recognise all Australian Qualification Framework Certificates and Statements of Attainment issued by other Registered Training Organisations in Australia. You will need to provide the original Certificate or Statement of Attainment (or a certified copy).
We charge no fee on applications for Credit Transfer under National Recognition. All applications for RPL or Credit Transfer must be made prior to the commencement of the course.

RPL assessment attracts a fee for the assessment of each unit.


Assessment will take place at a Capital College campus, or online.

Written projects will be completed by students in their own time.

All activities will be conducted by duly accredited assessors.

Assessors will provide detail of all assessment requirements in advance.

Three assessment attempts will be provided, with support. If satisfactory competence is not observed, the student may be advised to enrol in further relevant training.

What to study next?

Students who successfully complete this course may progress onto other courses such as a Diploma of Business, Diploma of Leadership and Management, or an Advanced Diploma of Leadership and Management.

Upon successful completion of the 16 units of competency in this course, students will be issued the Diploma of Community Services qualification.

If a student does not complete the full qualification but has successfully achieved units, a Statement of Attainment will be issued upon request by the student, indicating the units completed. Graduates may be eligible for credit towards a university and/or guaranteed entry to a top Australian University.

Capital College has also secured articulation pathways with several leading higher education institutes- learn more and check out our list of partner universities.

Studying with Capital College

The People

Our Student's Stories

All our students have a story to tell. Read more about why our students made the choice to study with Capital College and how they have gone to achieve their dreams. 


Why Capital College?

Our success story is built on our students and their experience in their studies with us. If you are looking for reasons why to choose Capital College for your studies- start here. 

Job Ready Pathways

Job Ready Pathways

Whether you’re living abroad, studying online or already in Australia, our education pathways are a fully customisable way to chart your course.

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