Policies, procedures and forms – Capital College

Policies and procedures

Academic Misconduct Policy
Academic Support Policy
Complaints and Appeals Policy
Critical Incident Policy
Fees and Refund Policy (see also Student Handbooks)
Student (Valid Visa Holder) Handbook – Canberra
Student (Valid Visa Holder) Handbook – Gold Coast
Privacy Policy
Progress and Attendance Policy
Recognition of Prior Learning (RPL) and
Credit Transfer (CT)
Student Welfare Handbook – Canberra
Student Welfare Handbook – Gold Coast
Tuition Protection Service

Forms

Change of Agent Form
Complaints and Appeals Form
Refund Application Form
Student Change of Details From

What our students are saying about Capital College

97

% of our students

found the training to be flexible to fit their needs

96

% of our students

felt that expectations were clear regarding our coursework

97

% of our students

felt there was a range of services to support learners

96

% of our students

would recommend Capital College to others

99

% of our students

felt our staff respected their background and needs

(Based on 2020 student surveys)

TESTIMONIALS

After my degree in Business I felt I needed Leadership training to stand out. The staff help students beyond the classroom. I’ve learned a lot of relevant skills and am really happy to be here.
Shakil

The Advanced Diploma of Leadership and Management course gave me a wide range of the knowledge required for a Leadership and Management role. Excellent support from trainers and modern facilities.
Xuan

Highly recommend Capital College for its courses and services provided. its a great pleasure to represent this college to our clients. The staff is really very helpful, teachers are helpful to students. we are really enjoying working with Capital College.
Deepshikha

The College has amazing and professional team. Quick response to queries, fast turnaround of enrollment and admission and great location. Provides good quality, highly trained teachers and good value course options for your studies. I highly recommend Capital College.
Glice

Canberra was my first choice for a student-friendly city. It's safe, with many job opportunities. The faculty at Capital College have deep knowledge, and teach using current market examples.
Vinayak

Staff are very friendly. There is a Japanese speaker at college.
Prompt process for admissions. Overall, good quality school.
Mika

Capital College offers ideal subjects with a flexible schedule that includes weekend classes and professional teachers. If you decide to study in Australia you should consider Capital College as your educational institution.
Roman

Awesome teaching patterns here! Love the offering of support classes, and very helpful teachers and staff in the College! 👍
Shan

A highly recommended college in Canberra with wide range of courses and great academic support for students. Also, their staff members are really prompt and helpful.
Neha

Capital College is a wonderful place to study. It has a great learning environment with all teaching facilities that an ideal educational institution has. Moreover, a friendly environment with well educated staff, teachers and students from diverse background gave me such an experience that I believe I acquired valuable skills and knowledge from my studies here.
Mahmud

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