Certificate III in Individual Support (Ageing or Disability)

Course Code: CHC33015  |  CRICOS: 0100455

Our Certificate III in Individual Support is government approved and fully accredited. Through a blend of lecture, roleplay, and experiential learning, this course gives you the knowledge of the concepts and practices required to provide person-centered support.

At a Glance






40 wk tuition
+ 12 wk holidays
= 52 weeks


Every 3 weeks

The Right Course for You?

This qualification is for you if...

The delivery of the CHC33015 Certificate III in Individual Support (Ageing/disability) is focused on students who aspire to become workers in a community and/or residential setting. These students will follow an individualised plan to provide person-centred support to people who may require individual support, for example due to ageing, or disability. Such work involves students using discretion and judgement in relation to individual support as well as taking responsibility for their own outputs.

The target student cohort shall be either:

  • Those wishing to undertake a full qualification to gain further employment in the Aged Care/disability industry;
  • Those wishing to advance their career;
  • Those wishing to upskill or refresh their knowledge and
  • Those updating a previous qualification to maintain currency.

Career prospects

Working as an Aged care worker. Summary of key employability skills:

  • Teamwork to collaborate with others about client’s interests, rights and their care; work with carers and family to support ageing people;
  • Problem solving skills to support decision-making; identify when rights are infringed or not met; identify common risks and barriers; to recognise signs of financial, physical or emotional abuse or neglect;
  • Initiative and enterprise skills to locate sources of information; initiate strategies for addressing client’s interests, rights and needs; support and encourage clients; to promote empowerment along with trust and goodwill; encourage engagement with living activities.
  • Planning and organising skills to deliver services ensuring that older person’s rights are upheld; organise activities to maintain independence; adjust services to meet specific needs; to coordinate services and support activities; access resources;
  • Self-management skills to work within confidentiality guidelines; to recognise and respect older people’s social and cultural differences and not impose own values and attitudes; to monitor own stress levels in relation to support work; manage own emotional responses and ethical issues

Course Details

The Certificate III in Individual Support reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgment in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical, and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centered support.

Entry Requirements

All students must be over 18 years of age at the time of course commencement.

International Students must demonstrate they meet the language proficiency during the pre-training assessment, must have a minimum English language proficiency of IELTS 5.5 (overall band) or an equivalent exam result recognised by the Australian Department of Immigration and Border Patrol (DBIP).

Prior to course commencement, international students must secure a student visa or a temporary graduate visa that allows them to study in an Australian Registered Training Organisation.

Education Level – Year 12 minimum (Australian equivalent).

Existing skills - It is anticipated applicants will not possess specific subject knowledge and/or skills or experience in the contexts outlined in the units of competency.

Units of Study

In order to achieve the BSB50420 - Diploma of Leadership & Management, students must satisfactorily complete 12 units of competency:

6 core units plus 6 elective units, of which:

  • 4 elective units must be selected from the elective units listed in the training package.

for the remaining 2 elective units:

  • up to 2 units may be selected from the elective units listed in the training package.
  • if not listed, up to 2 units may be selected from a Certificate IV or above, from this or any other currently endorsed Training Package qualification or accredited course

Core Units

BSBCMM511 Communicate with influence
BSBCRT511 Develop critical thinking in others
BSBLDR523 Lead and manage effective workplace relationships
BSBOPS502 Manage business operational plans
BSBPEF502 Develop and use emotional intelligence
BSBTWK502 Manage team effectiveness

Elective Units

BSBPMG430 Undertake project work
BSBTWK503 Manage meetings
BSBFIN501 Manage budgets and financial plans
BSBSTR503 Develop organisational policy
BSBOPS505 Manage organisational customer service
BSBWHS521 Ensure a safe workplace for a work area

In order to achieve the CHC33015 - Certificate III in Individual Support, students must satisfactorily complete 13 units of competency:

7 core units plus 6 elective units, of which:

  • At least 4 units from the electives listed below, and at least 2 units must be from those units listed under Groups A, B or C.
  • Up to 2 units for the electives listed below, any endorsed Training Package or accredited course these units must be relevant to the work outcome.

Any combination of electives that meets the rules above can be selected for the award of Certificate III in Individual Support. Where appropriate, electives may be packaged to provide a qualification with a specialisation.

Packaging for each specialisation:

  • All Group A electives must be selected for award of the Certificate III in Individual Support (Ageing).
  • All Group B electives must be selected for award of the Certificate III in Individual Support (Disability).
  • At least four units from Group C electives must be selected for award of the Certificate III in Individual Support (Home and Community).
  • Where two specialisations are completed award of the qualification would read Certificate III in Individual Support (Ageing, Home and Community).
  • All electives chosen must contribute to a valid, industry-supported vocational outcome.

Core Units

CHCCCS015 Provide individualised support
CHCCCS023 Support independence and wellbeing (this unit requires 120 hours of work placement)
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
HLTAAP001 Recognise health body systems
HLTWHS002 Follow safe work practices for direct client care

Elective Units

HLTINF001 Comply with infection prevention and control policies and procedures
HLTAID003 Provide First Aid
CHCCCS011 Meet personal support needs
CHCAGE002 Implement falls prevention strategies
CHCAGE001 Facilitate the empowerment of older people
CHCAGE005 Provide support to people living with dementia
CHCDIS001 Contribute to ongoing skills developing using a strengths-based approach
CHCDIS002 Follow established person-centred behaviour supports
CHCDIS003 Support community participation and social inclusion
CHCDIS007 Facilitate the empowerment of people with disability

Additional Information

Course Delivery

This course is usually delivered via face to face training, online and independent study. The college has adjusted its delivery because of COVID-19.

Students are provided with required texts and course materials online.

The sequencing of delivery includes:

  • Reading course texts (online) and other learning materials
  • Attending face to face classes
  • Attending to online quizzes and case studies
  • Applying learning in contexts outside of the classroom
  • Online forums for questions and information

The following techniques are employed:

  • trainer presentations and demonstrations
  • individual tasks
  • case studies
  • quizzes
  • research
  • group work.

RPL & Credit Transfer

Recognition of Prior Learning (RPL) and Credit Transfer (CT)

All students are provided with the opportunity to have their prior learning and experience assessed against current standards and gain recognition for this. (Recognition of Prior Learning -RPL).

Students who have successfully completed whole units of competency included in this course can apply for Credit.

RPL assessment attracts a fee for assessment of each unit.



Assessment will take place in the student’s own time.All assessment activities will be conducted by Capital college Assessors.

Assessment methods include:

  • Assessment tasks/ projects
  • Questioning/quizzes
  • Presentations

Assessment tasks are provided online via the College’s LMS with corresponding rubrics for clarity of requirements.Assessors will discuss the assessment requirements prior to attempting each task.

Assessments employ a variety of theoretical and practical tasks to assess competency. Students are provided with assessment tasks online with corresponding rubrics for clarity of requirements.

In order to achieve the BSB61015 Advanced Diploma of Leadership & Management, students must satisfactorily complete the units of competency.

What to study next?

Students who successfully complete this course may progress onto other Aged Care or Disability courses at Certificate IV level for which they may be eligible.

Upon successful completion of the 13 units of competency in this course, students will be issued the Certificate III Individual Support (Ageing or Disability) qualification. If a student does not complete the full qualification but has successfully achieved units, a Statement of Attainment will be issued upon request by the student, indicating that they do not plan to complete the full qualification.

Capital College has also secured articulation pathways with several leading higher education institutes- learn more and check out our list of partner universities.

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